FAQs
What payment methods can I use?
We currently support credit/debit cards (Visa, Mastercard, American Express) and PayPal.
Is my payment and data secure?
The payment process is secure. We do not have access to any of your credit card information, as everything is processed securely through our payment processor (Stripe).
Can I transfer my subscription to another user?
It is NOT possible to transfer subscriptions between users.
Can I gift a subscription to another user?
Yes, to gift a subscription you can click on the gift icon.
This will take you through the normal checkout process and on completion you'll be presented with the shareable link
that'll allow another user to claim this gift.
Gifted subscriptions don't renew, and only last 1 billing period (either 1 month or 1 year).
Once a gift has been claimed it is not possible to unclaim the gift.
Gifted subscriptions are non-refundable.
What is your refund policy for subscriptions?
We offer a full refund within 7 days of purchase.
Beyond 7 days we can offer a pro-rata refund in the form of credits to use towards the payment other subscriptions.
Gifted subscriptions cannot be refunded.
How do I request a refund?
See here.